ePermits: Why Digitisation Is the Future of Permit to Work Systems in Australia

July 1, 2025
Table of Content

Managing safety in the workplace is a shared responsibility—but it’s often made harder by clunky paper forms, outdated processes, and a lot of back-and-forth that slows everything down.

That’s where ePermits comes in. Backed by our partner, EcoOnline, this powerful digital system replaces manual permits with streamlined, automated workflows that make it easier to manage contractors, reduce risk, and keep your workplace compliant.

Whether you’re running multiple sites, juggling maintenance schedules, or just trying to stay on top of who’s doing what—ePermits helps you take control.


The Problem with Paper-Based Permit Systems

If you’re still using paper, emails or spreadsheets to manage your permit to work system, you’re probably familiar with the common headaches:

  • Delays in getting contractors on site
  • Difficulty tracking approvals and safety checks
  • Gaps in documentation that could expose you in an investigation
  • Lost productivity from workers standing around waiting

More importantly, paper systems don’t always hold up under pressure—especially if something goes wrong. If you need to prove due diligence after an incident, a flimsy audit trail or inconsistent records simply won’t cut it.


ePermits: Smarter, Safer, Simpler

ePermits is a cloud-based platform that digitises your permit to work process from end to end. It’s already been used to issue millions of permits worldwide and is trusted by major operators across property, facilities, and infrastructure.

So what makes it different?

✅ Built for Compliance, Not Just Convenience

ePermits helps you meet WHS obligations by embedding safety controls directly into your permit workflows. If a contractor’s insurance is out of date, their induction has lapsed, or they’re not qualified for the job, the system flags it before they step on site.

You can enforce business rules based on permit type, risk level, or site policy—ensuring only the right people with the right credentials are cleared for work.

✅ Fully Digital Workflow with Audit Trail

No more chasing signatures or printing paperwork. Every permit goes through digital stages:

  • Request
  • Review & Approval
  • Issue
  • Suspension (if required)
  • Closure

All of it is tracked automatically, giving you a complete audit trail if you ever need to investigate an incident, handle a claim, or satisfy a regulator.

✅ Real-Time Dashboard Visibility

Get instant visibility into active permits, overdue approvals, SWMS (Safe Work Method Statements), site-specific activities and more. ePermits lets you track work by site, contractor, status or risk level—all from a central dashboard.

That means no more phone calls or inbox trawling to work out what’s going on.


Digital Permit Management

Contractor Management Made Easy

ePermits supports a wide range of permit types, including:

  • Hot work
  • Confined space entry
  • Electrical isolations (LV and HV)
  • Work at heights
  • Excavation
  • Asbestos handling (including awareness and licence checks)

Contractors can upload SWMS documents directly, complete inductions, and track compliance through a guided experience that makes it easy for them—and safer for you.


Why It Works for Australian Businesses

ePermits is particularly suited to:

  • Facilities management and property services
  • Data centres and commercial buildings
  • Banks, retail chains, and corporate campuses
  • Any workplace with multiple contractors on site

It’s device-agnostic (works on desktop, tablet or phone), supports over 18 languages, and integrates with SSO systems like Azure AD and OKTA for seamless logins.

And yes—it’s built with the needs of local safety teams, operations managers, and compliance officers in mind.


Benefits You Can Measure

Here’s what your team gains:

More Time on the Tools

Reduce permit delays and get contractors to work faster—without compromising safety.

Fewer Admin Burdens

Automated rule-checking and digital workflows eliminate paper shuffling and double-handling.

Better Risk Management

From clash checking to insurance verification, the system helps you stop issues before they escalate.

Crystal-Clear Reporting

Pull reports on site activity, compliance gaps, permit stats and more—perfect for audits, reviews, and incident responses.

Simple to Use, Easy to Adopt

Contractors and staff don’t need to be tech experts. The platform guides them step by step, and KBM Advisory provides support every step of the way.

Contractor Management made easy

Why It’s Time to Switch

In Australia, the cost of workplace incidents—both financial and reputational—is rising. SafeWork prosecutions are increasing, contractor WHS responsibilities are tightening, and the expectation for strong digital systems is growing.

And yet, too many businesses still rely on outdated, manual systems that expose them to unnecessary risk.

Making the switch to ePermits doesn’t just tick a compliance box—it:

  • Reduces exposure to WHS breaches
  • Strengthens operational governance
  • Creates a better experience for your team and your contractors

It’s a smarter, safer way to work—and it doesn’t require reinventing the wheel.


KBM Advisory: Your Implementation Partner

As an official partner of EcoOnline, KBM Advisory helps Australian businesses implement ePermits the right way. We bring the local insight, system setup, and training your team needs to get up and running—without the stress.


Ready to digitise your permit to work system?

Get in touch with KBM Advisory to book a demo or learn more about how ePermits can work for your sites.

Because paperwork won’t protect you—but a smart system will.

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